Personalised Support for Your Business
Company

Putting the service into financial services

High-quality personalised service was once prized in business banking. 

Your account manager would know the specific needs and challenges of your business. So you’d get the most effective support, tailored to your unique needs. And they’d stop at nothing to make sure you were a happy, valued customer. 

But the modern fintech industry has yet to truly grasp the importance of this human service. And it’s down to two reasons: 

1. An overreliance on technology to serve customers. 
2. And a focus on acquiring new customers over existing ones. 

Technology is important, of course. In many ways technology makes financial services better for customers. But not everything can be solved through technology. Sometimes you need the help of an expert human – especially if your business is complex.

Personalised Support for Your Business

And growth is essential for any fintech to survive – ourselves included. But acquiring new customers shouldn’t mean neglecting your existing ones. If you’re too focused on attracting customers two and three, you forget to properly serve customer one. 

There has to be a balance. A balance between developing technological solutions and providing the human touch. And a balance between growth and delivering quality service. 

At FINCI, we don’t forget the importance of human support. And our growth doesn’t come at the cost of our existing customers.

Complex companies need more support

If your business is complex, or fast moving. If your suppliers, partners, employees and customers are located around the world. If you’re operating in different legal jurisdictions. If you’re expanding into new markets and growing fast. 

If you need to move money across borders quickly and securely. If you need to be able to pick up the phone and speak to someone that knows your business. Then you need the kind of personalised support we’ve been talking about. 

But the problem is, with many of the larger payment partners, you don’t usually get easy access to a dedicated support team. So you don’t get the help you need.

Personalised Support for Your Business

Superior service isn’t about more smiling faces

When we talk about good customer service, we’re not talking about warm and friendly interactions. This is the basics of customer service. 

No, we’re talking about service that actually makes a difference to your bottom line. Service that makes it easier and more efficient for your business to operate around the world. This means… 

Personalised support for your business – You don’t get generic one-size-fits-all automated processes and tools. We listen to your needs and gain a deeper understanding of how your business operates, so we’re able to tailor our services to best support you. 

Your own experienced account manager – An account manager that knows your business, your industry, our services, and the global payments ecosystem will be a valuable asset, helping you efficiently move funds around the world.

A willingness to do what others will not – When you come to us, we find solutions to your problems, whether that’s technical, legal, or operational (even if that solution is just for your company). Put simply, we take those extra steps that make a real difference.

Open Finci Business Account

For personalised support that makes doing business easier, open a business account today.

Open a business account

More FINCI business services

  • Meet our new Director of Compliance: Marko Dronjaks

    Compliance is a key position in any financial business. But it’s a role we take especially seriously at FINCI. We only hire or promote top compliance talent.

    Learn more
  • Meet our CEO | FINCI

    Sit down with FINCI CEO and hear first-hand what drives the business and what makes us unique from your average online bank.

    Learn more
  • Compliance: Playing the game by the rules

    On the surface, financial compliance and referring football matches might seem to be two completely separate jobs. But when you think about it...

    Learn more
  • FINCI Launches Exclusive Interview Series

    In the inaugural video of the series, viewers will gain valuable insights from our senior leaders about how FINCI goes above and beyond to serve our customers...

    Learn more
  • FINCI wins the Fintech Innovator of the Year award.

    By introducing RippleNet’s new On-Demand Liquidity (ODL) technology to Europe we take one step closer to modernising cross border payments.

    Learn more
  • Money 20/20: A stand with meaning and purpose | FINCI

    As with any major event like this, grabbing attention is key. The more potential partners, investors and customers we attract to our stand, the better...

    Learn more
  • Happy Holidays from the FINCI team.

    FINCI is not yet another cold faceless tech company out of reach. Our customers love that we’re normal people – approachable, available & always just a phone call away.

    Learn more
  • Gain access to your own business BIN | FINCI

    BIN sponsorship merchant acquiring is the smart way to issue payment cards and grow your business, while avoiding the headaches of doing it yourself.

    Learn more
  • Co branded cards for creditors and crypto | FINCI

    With FINCI co branded cards we offer a solution for crypto businesses to offer their clients an opportunity to pay with their own crypto card.

    Learn more
  • Google Pay now available with FINCI

    Google Pay is a mobile payment solution for Android phones. FINCI’s mission is to make payments faster, easier & cheaper for all its customers.

    Learn more

Not yet joined the FINCI family?

Then open a personal account here (it takes about 5 mins). Then, if you need a business account, you can do that in just a few hours (it takes longer due to document verification steps, but is still way faster than with a traditional bank).

Personal Account

So fast, so easy.

No paperwork, no hidden fees, no hassle. Just 100% mobile banking that works beautifully.

Open an account in 5min

Business Account

So fast, so easy.

No paperwork, no hidden fees, no hassle. Just 100% mobile banking that works beautifully.

Get your tailored business account

Please fill out this short form and your account manager will start preparing a business account tailored to your needs.

  • 1
  • 2
* required fields
Select your monthly turnover up to*
* required fields

Thank you. Your details were submitted successfully.

A dedicated account manager will review your request and get in touch to discuss next steps. Meanwhile, to kickstart the business onboarding process, ensure that someone authorized to act on behalf of your company opens a personal account using the FINCI app (iOS or Android). Simply follow the on-screen instructions, which only take a couple of minutes.

Something went wrong. Please try again.

Business account opening in 3 simple steps.

  1. STEP 1

    Create a free personal account via the app.

  2. STEP 2

    Log in to the online bank via desktop

  3. STEP 3

    Proceed with business account opening

Scan QR code
to start

Business account opening in 3 simple steps.

  1. STEP 1

    Create a free personal account via the app.

  2. STEP 2

    Log in to the online bank via desktop

  3. STEP 3

    Proceed with business account opening

Scan QR code
to start